Terms and Conditions
Effective Date: 05/ 02 /2025
Welcome to BongTravels! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using BongTravels, you agree to comply with and be bound by these Terms.
1. General Terms
1.1. By using our website, you confirm that you are at least 18 years old or have parental/guardian consent. 1.2. We reserve the right to update, modify, or remove any part of these Terms at our discretion without prior notice.
2. Services Offered
2.1. BongTravels provides travel-related services, including but not limited to tour packages, hotel bookings, and transportation arrangements. 2.2. All services are subject to availability and may change without notice.
3. Booking and Payments
3.1. Customers must provide accurate personal and payment details when booking services. 3.2. Full or partial payment may be required at the time of booking, depending on the service provider’s policies. 3.3. All payments are non-refundable unless specified otherwise in our cancellation policy.
4. Cancellations and Refunds
4.1. Cancellations must be made in writing and confirmed by our team. 4.2. Refunds, if applicable, will be processed according to the specific terms of the booked service. 4.3. BongTravels is not responsible for any cancellations due to unforeseen circumstances such as natural disasters, government restrictions, or airline cancellations.
Once approved , the refund will be crdited into original method of payment within 10 days
5. Travel Documents and Responsibilities
5.1. Customers are responsible for ensuring they have valid passports, visas, and other necessary travel documents. 5.2. BongTravels will not be liable for any travel disruptions caused by incorrect or incomplete documentation.
6. Liability and Disclaimers
6.1. BongTravels acts as an intermediary between travelers and service providers and is not responsible for issues arising from third-party services. 6.2. We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services. 6.3. Customers are advised to obtain travel insurance to cover unforeseen circumstances.
7. Intellectual Property
7.1. All content on the BongTravels website, including text, graphics, and logos, is our property and may not be copied or reproduced without permission. 7.2. Any unauthorized use of our intellectual property may result in legal action.
8. Privacy Policy
8.1. We collect and use customer data in accordance with our Privacy Policy. 8.2. By using our services, you consent to our data collection and usage practices.
9. Governing Law
9.1. These Terms shall be governed and interpreted in accordance with the laws of INDIA
9.2. Any disputes arising from these Terms will be resolved in the appropriate courts of INDIA.
10. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at: BongTravels (INDRA NARAYAN CHOWDHURY)
Mobile: (+91) – 86175 – 85524
Mail: bongtravels.slg@gmail.com